Promotional Items
Branded Merchandise & Promotional Product Solutions
SCOPE OF SERVICES
Your branded merchandise only works when it shows up on time, on brand, and in the right hands. PSI handles the whole back end for you. We help you source promotional products, store them in our 60,000 square foot Atlanta warehouse, assemble them into kits, and pick, pack, and ship them to your customers, employees, or event attendees. You get one experienced 3PL partner for your swag and your everyday orders, instead of juggling a separate vendor for each. Family owned since 1986, we treat your merchandise program with the same 99.97 percent order accuracy and same-day care we give every order that leaves our floor.
Promotional Product Sourcing
Need the products made first? We can help there too. Through our network of manufacturing partners in the US and overseas, we source everything from pens, tumblers, and tote bags to apparel, sunglasses, and beach towels. We leverage our order volumes and supplier relationships to get you strong pricing without the hassle of managing it yourself. You approve the items and the artwork, and we bring your promotional products to life.
Merchandise Storage, Kitting & Assembly
Once your merchandise arrives, we store it in our secure warehouse and track every unit in our warehouse management system. When a campaign calls for a bundle, our team assembles your items into finished kits, whether that is a new-hire welcome box, an event giveaway, or a seasonal gift set. You always know what is on the shelf and what is ready to go out the door.
On-Demand Pick, Pack & Ship
When orders come in, we pick, pack, and ship them fast. Orders placed by 1 PM EST ship the same day, and every order is double-checked with second-person verification before it leaves. We automatically rate shops across USPS, FedEx, DHL, and Amazon to keep your shipping costs down, so your branded merchandise arrives quickly and looks the way you intended.
OUR PROCESS
1. Source or Send Us Your Merchandise
Tell us what you need. We can source and produce your promotional products through our manufacturer network, or you can ship us merchandise you already have. Either way, it lands in our Atlanta warehouse ready to go.
2. We Store, Kit, and Manage Your Inventory
We receive and count everything, log it in our warehouse management system, and store it safely. If your program needs kits or bundles, we assemble them so they are ready the moment an order hits.
3. We Pick, Pack, and Ship
As orders arrive, whether they are standalone swag shipments or inserts added to your ecommerce orders, we pick, pack, and ship them with automated rate shopping and same-day turnaround on orders placed by 1 PM EST.
Hands-Free Integrations With Your Store
Your merchandise orders should flow to us without extra work on your end. Our hands-free API integrations connect directly with Shopify, Walmart, Amazon, and hundreds of other platforms, so orders drop straight into our warehouse management system the moment they are placed. There are no spreadsheets to email and no manual uploads. As an approved Amazon shipping partner, we also ship roughly 40 percent of our packages through Amazon, which operates like UPS or FedEx with no Seller Fulfilled Prime requirement.
Add Branded Swag to Every Order
Some of the best marketing happens inside the box. Because PSI already handles your everyday fulfillment, we can drop a branded insert, a sample, or a small gift into your outbound orders without adding a separate shipment or a separate bill. It is a simple way to surprise loyal customers, promote a new product, or make an unboxing feel special, all managed under one relationship.
Merchandise for Campaigns, Events, and Client Gifts
Your promotional products do more than fill a shelf. We help you power marketing campaigns, stock giveaways for trade shows and events, and send seasonal or holiday gifts to your key customers and team members. Store it all with us, and we will ship it on demand or in highvolume batches whenever you are ready to make an impression.
PROJECT SUPPORT
A Dedicated Account Manager
You get one point of contact who knows your merchandise program inside and out, not a ticket queue. Your account manager keeps your inventory, your kits, and your campaigns on track, and answers when you need them.
A Team Trained on Your Brand
Our warehouse team learns how your merchandise should look, pack, and present, so every kit and every shipment reflects your brand. With an average warehouse tenure of more than ten years, the people handling your swag are experienced and consistent.
Fast, Owner-Level Response
PSI is family owned, and the owners are involved from the first conversation. When something needs a quick decision, you deal with people who can actually make it, usually within the same day.
An Easy Switch
Moving your merchandise program to a new partner should not be painful. We handle onboarding, inventory transfer, and integration setup for you, so the transition is smooth and your orders never miss a beat.
Reporting and Analytics
You should never have to wonder how much merchandise you have or where it went. Everything we do is tracked in our warehouse management system and visible to you in real time.
Real-Time Merchandise Inventory
See exactly how many units of each item are on hand, reserved, or already shipped, updated in real time as orders move.
Low-Stock and Reorder Alerts
Get ahead of a sold-out campaign. We flag low stock early so you can reorder or resource before your promotional products run dry.
Kit and Component Tracking
For bundled merchandise, we track each component that goes into a kit, so you know when a single part is about to hold up an entire shipment.
Order and Shipment Tracking
Follow every order from the moment it is placed to the moment it is delivered, with carrier tracking captured for each shipment.
Campaign and Usage Reporting
Understand how your merchandise is being used, and how much went to which campaign, event, or region, so you can budget and plan your next run with confidence.
Why Brands Choose PSI for Branded Merchandise
There is no shortage of print shops. Here is what sets PSI apart:
- Family owned since 1986, with more than 35 years in fulfillment and over 100 years of combined team experience.
- 99.97 percent order accuracy, with second-person verification on every order.
- Same-day shipping on orders placed by 1 PM EST.
- A network of manufacturing partners in the US and overseas for sourcing your promotional products.
- A 60,000 square foot warehouse near a major shipping hub, plus a nationwide, bi-coastal partner network under one relationship.
- Automated rate shopping across USPS, FedEx, DHL, and Amazon to keep shipping costs down.
- Simple, transparent pricing with no nickel-and-diming.
Is PSI the Right Merchandise Partner for You?
Branded merchandise fulfillment works best at PSI when it sits alongside your core order fulfillment. We are built for high-volume, small-parcel direct-to-consumer brands shipping around 500 or more orders a month, and we also handle B2B, retail (D2B), and Amazon orders as long as D2C is the core of your business.
You are a great fit if you want a single partner to source, store, kit, and ship your promotional products, add branded inserts to your everyday orders, or manage merchandise for campaigns, events, and client gifts. If you are only looking for a self-serve online swag store with no fulfillment behind it, we are probably not your best match, and we will tell you so honestly.
NEXT STEPS
Ready to put your branded merchandise in expert hands? Let us show you exactly what your fulfillment could look like.
Branded Merchandise Fulfillment FAQs
Do you source promotional products, or only store and ship them?
Both. We can source and produce your promotional products through our network of manufacturing partners in the US and overseas, or we can receive, store, and ship merchandise you already have. Many clients use us for the full journey, from sourcing to doorstep.
Can you add branded swag or inserts to my regular orders?
Yes. Because we already handle your everyday fulfillment, we can add a branded insert, sample, or gift to your outbound orders without a separate shipment or a separate hassle. It is one of the easiest ways to get more out of every package you send.
What kinds of promotional items can you handle?
A wide range, from pens, tumblers, and tote bags to apparel, sunglasses, and seasonal gifts. If it can be branded, stored, and shipped, we can most likely help. Ask us about your specific items and we will let you know.
Is there a minimum order volume?
We work best with high-volume, small-parcel brands shipping around 500 or more orders a month, though we stay flexible for the right partner. The best way to know is a quick conversation about your program.
How fast do merchandise orders ship?
Orders placed by 1 PM EST ship the same day. Every order is double-checked with secondperson verification before it leaves our warehouse, so it arrives fast and correct.
Do you manage swag for employees across multiple locations?
Yes. We store your merchandise centrally and ship on demand to individual recipients, whether that is new-hire kits, employee rewards, or gifts sent across the country, all managed through your dedicated account manager.