Receiving
Warehouse Receiving & Container Unloading Solutions
Your inventory cannot sell until it is received, and slow or sloppy receiving means delayed launches, stockouts, and inaccurate counts from day one. PSI has been receiving inbound freight for brands since 1986, with a dedicated receiving team that unloads, inspects, counts, and logs your shipments quickly and accurately. From a single pallet to a full ocean container, we get your products checked in and ready to sell without the bottleneck.
SCOPE OF SERVICES
Receiving is the foundation of accurate inventory, so we treat it that way. Our receiving services cover everything from unloading your inbound freight to logging every SKU into our warehouse management system, all handled by a dedicated receiving team at our Atlanta warehouse.
Inbound Receiving and Inspection
We receive freight arriving by parcel, pallet, trailer, or container. Every shipment is checked against your packing list, inspected for damage, and verified before anything goes to the shelf.
Accurate Counts and Put-Away
We count every unit and log it into our warehouse management system, then put your products away in their assigned locations, organized for fast, accurate picking.
Discrepancy Reporting
Overages, shortages, and damage happen. When they do, we document them and report them to you right away, so you can resolve issues with your supplier before they cost you sales.
OUR PROCESS
Our receiving process keeps things simple and accurate: unload, inspect and count, then log and store.
Receive and Unload
We unload your inbound shipment, whether it is a parcel, a palletized trailer, or a floor-loaded container.
Inspect and Count
We check your shipment against your packing list, inspect for damage, and count every unit.
Log and Store
We log each SKU into our warehouse management system and put your products away, ready to sell.
Container Unloading and Devanning
Importing by container? We handle container unloading and devanning as part of our receiving service, including floor-loaded containers that have to be unloaded piece by piece. Our team unloads carefully to protect your product, sorts and counts as we go, and gets everything logged into inventory. Because our warehouse sits near one of the busiest shipping hubs in the country, your imported freight reaches us quickly and gets back into stock sooner.
PROJECT SUPPORT
Receiving is only as good as the team doing it. At PSI, you get a dedicated receiving team and a single point of contact who knows your account.
A Dedicated Account Manager
You have an assigned account manager as your single point of contact, someone who knows your account and can make things happen quickly.
A Dedicated Receiving Team
Our receiving manager and trained receiving leads handle your inbound freight the same careful way every time, so your counts stay accurate and your product stays protected.
Fast, Owner-Level Response
We built our reputation on responsiveness. From your first conversation, you deal directly with people who can make decisions, not layers of bureaucracy.
An Easy Switch
Whether you are outsourcing for the first time or leaving your current 3PL, we make onboarding simple, so your first inbound shipment goes smoothly.
Reporting and Analytics
You should not have to wonder whether your shipment landed. Through our warehouse management system, you have real-time visibility of your inbound freight and inventory from the moment it arrives.
Real-Time WMS Access
See your inventory and inbound activity at any time through our warehouse management system.
Inbound Status Visibility
Watch your shipment move from received to counted to put away, so you always know exactly where it stands.
Live Inventory Updates
As freight is received and counted, it is logged and synced to your connected sales channels, so your available-to-sell numbers stay accurate. See our Partners and Integrations for the platforms we connect with.
Discrepancy Records
Overages, shortages, and damage are documented in your records with the detail you need to resolve them with your supplier.
Reporting to Grow On
Generate reports on inbound volumes and timing to help you plan staffing, space, and reorders.
Why Brands Choose PSI for Receiving
There is no shortage of warehouses that will take your freight. Here is what sets PSI apart:
- Family-owned since 1986, with over 35 years in business and 100+ years of combined team experience.
- A dedicated receiving team, not whoever happens to be free that day.
- Accurate counts backed by second-person verification and proven standard operating procedures.
- Container unloading and devanning handled in house, including floor-loaded containers.
- A warehouse near a major shipping hub, so imported freight gets back in stock faster.
- Simple, transparent pricing on receiving and container unloads, with no nickel-and-diming.
Is PSI the Right Receiving Partner for You?
We are a strong fit for high-volume, small-parcel D2C brands that want receiving handled as part of a full fulfillment service, typically brands shipping around 500+ orders a month. We receive, store, and fulfill from one place, so your inbound freight and your outbound orders are handled by the same team under one relationship. Not sure whether you are a fit? Get on a quick call and we will tell you honestly.
NEXT STEPS
Reach out to us if you are ready for more.
Warehouse Receiving Services FAQs
What is warehouse receiving?
Warehouse receiving is the first step in fulfillment: unloading your inbound shipment, checking it against your packing list, inspecting and counting it, and logging every SKU into the warehouse management system before putting it away. Accurate receiving is the foundation of accurate inventory.
Do you unload shipping containers?
Yes. We handle container unloading and devanning as part of our receiving service, including palletized and floor-loaded containers, and we count and log everything as we unload.
How do you handle damaged or short shipments?
We inspect every inbound shipment and document any overages, shortages, or damage, then report it to you right away so you can take it up with your supplier.
How quickly is my inventory available to sell after it arrives?
We receive inbound freight promptly and log it into our system as we go, so your products become available to sell as soon as they are counted and put away. For time-sensitive shipments, let your account manager know and we will prioritize them.
How much does receiving cost?
Receiving and container unloads are billed simply and transparently, with no nickel-and-diming. A free fulfillment cost analysis will show you exactly what your inbound handling would cost.
Can you receive freight from my overseas supplier?
Yes. We receive freight arriving by parcel, pallet, trailer, and ocean container, and our location near a major shipping hub helps your imported inventory reach us and get back in stock quickly.near a major shipping hub helps your imported inventory reach us and get back in stock quickly.