B2B Fulfillment
B2B & Retail Fulfillment Solutions
When a retailer wants to stock your product, that is a milestone, and a whole new set of fulfillment rules. PSI has been fulfilling orders since 1986, and we handle your B2B and wholesale orders from the same inventory as your D2C, so you can sell to retailers, distributors, and business buyers without adding a second 3PL. Bulk orders, case and pallet shipments, retail deliveries: we pick, pack, and ship them accurately and on time.
SCOPE OF SERVICES
Our B2B fulfillment services cover the full range of business-to-business order handling, from a single case to full pallets, shipped to retailers, distributors, and business customers across the country. Every order is second-person verified for accuracy, and we ship from one inventory pool so your D2C and B2B channels never compete for stock.
Bulk, Case, and Pallet Fulfillment
We pick and pack whatever your buyer requires, whether that is individual units, inner cases, or full pallets, all drawn from the same inventory as your ecommerce orders. That keeps your operation simple and your counts accurate across every channel.
Retail and Wholesale Distribution
Selling into retail or wholesale? We ship to retailers, distributors, and resellers and can meet your buyers’ packing and labeling requirements, so your products arrive retail-ready and on schedule.
LTL and Full-Truckload Freight
For larger shipments, we handle LTL and full-truckload freight with the same carrier rate shopping we use on parcel, so your bulk orders move at the best available cost.
OUR PROCESS
Whether an order comes from a consumer or a retailer, our process is the same three steps.
CONNECT
We integrate to your website and order systems for hands-free order transmission.
STORE
You send us your inventory for us to store safely in our warehouse, ready for both D2C and B2B orders.
SHIP
When a B2B order comes in, we pick, pack, and ship it to your retailer or distributor, on time and to spec.
Ecommerce and Order Platforms We Integrate With
PSI’s warehouse management system connects to hundreds of ecommerce platforms and marketplaces through hands-free API integrations, including Shopify, Walmart, and Amazon. Your B2B and D2C orders flow into the same system and draw from the same inventory, giving you one accurate, real-time view across every channel. See our full list of Partners and Integrations.
Omnichannel Fulfillment from One Inventory Pool
Most 3PLs specialize in either D2C or wholesale. PSI does both, from a single inventory pool. That means when your brand grows from selling online into selling through retailers, you do not have to split your stock, add a vendor, or reconcile two systems. Your consumer orders and your bulk retail orders ship from the same shelves, managed by the same team, under one relationship.
PROJECT SUPPORT
When you outsource B2B fulfillment to PSI, you get a dedicated team that knows your business, your products, and your buyers.
A Dedicated Account Manager
You have an assigned account manager as your single point of contact, someone who knows your account and can make things happen quickly.
A Team Trained on Your Brand
Behind your account manager is a fulfillment team trained specifically on how to handle your inventory and fulfill your orders the way your buyers require.
Fast, Owner-Level Response
We built our reputation on responsiveness. From your first conversation, you deal directly with people who can make decisions, not layers of bureaucracy.
An Easy Switch
Whether you are outsourcing for the first time or leaving your current 3PL, we make onboarding simple and cost-effective, so your orders keep moving without disruption.
REPORTING & ANALYTICS
Great fulfillment should not be a black box. Our technology gives you complete, real-time visibility into your orders and inventory whenever you want it.
Real-Time WMS Access
Get complete visibility of your orders and inventory levels at any time through our warehouse management system.
View Orders 24/7
When an order is placed, you see it in real time in our WMS. View, add, edit, filter, and sort orders around the clock.
Live Inventory Visibility
Check your inventory levels and see exactly what is available or out of stock, in real time, across both your D2C and B2B channels.
Custom Re-Order Points
Set custom re-order points and get notified automatically when it is time to restock, so you never run short on a big retail order.
Reporting to Grow On
Generate reports that help you forecast product needs, analyze order volumes, and make smarter purchasing decisions.
Why Brands Choose PSI for B2B Fulfillment
There is no shortage of subscription box fulfillment companies. Here is what sets PSI apart:
- Family-owned since 1986, with over 35 years in business and 100+ years of combined team experience.
- 99.97% order accuracy, with second-person verification on every order.
- Same-day shipping on orders received by 1 PM EST.
- Rate shopping across USPS, FedEx, DHL, and Amazon as a shipping solution, plus LTL
- and full-truckload freight for bulk orders.
- One inventory pool for your D2C and B2B channels, managed under a single relationship.
- Simple, transparent pricing with no nickel-and-diming.
Is PSI the Right B2B Fulfillment Partner for You?
We are a strong fit for high-volume, small-parcel D2C brands that also sell into retail or wholesale. If your business is primarily direct-to-consumer and you are adding B2B, retail, or Amazon channels, we can fulfill all of them from one place, typically for brands shipping around 500+ orders a month. If your volume is mostly bulk B2B with little D2C, we may not be the right fit, and we will tell you honestly on a quick call.
NEXT STEPS
Reach out to us if you are ready for more.
B2B Fulfillment FAQs
What is B2B fulfillment?
B2B (business-to-business) fulfillment is the storage, picking, packing, and shipping of bulk orders to retailers, distributors, and other businesses rather than to individual consumers. Orders typically ship in cases or on pallets and often need to meet a buyer’s specific requirements. PSI handles the entire process from our Atlanta warehouse.
How is B2B fulfillment different from D2C fulfillment?
D2C fulfillment ships individual orders to consumers, while B2B fulfillment ships larger quantities, in units, cases, or pallets, to business buyers who resell them. B2B orders usually carry more documentation and stricter packing and delivery requirements. PSI handles both from the same inventory.
Can you fulfill both my D2C and B2B orders?
Yes. That is one of our biggest advantages. We fulfill your consumer and business orders from a single inventory pool, so you do not need a separate 3PL when you expand into retail or wholesale.
Do you handle LTL and full-truckload freight?
Yes. We ship parcel, LTL, and full-truckload, and rate shop each shipment so your bulk orders move at the best available cost.
How much does B2B fulfillment cost?
Pricing is simple and transparent: order, SKU, and item fees, storage charged by pallet or SKU, and shipping at competitive rates, plus a nominal monthly management fee. The best way to see your exact numbers is a free fulfillment cost analysis.
What order volume do I need to work with PSI?
We are built for high-volume D2C brands and typically look for around 500+ orders per month, with some flexibility for the right growing brand.