Order Fulfillment
Order Fulfillment Solutions for Growing Brands
WHAT WE OFFER
Order fulfillment is everything that happens between a customer clicking buy and the package landing on their doorstep. At PSI, that means receiving and storing your products, picking and packing every order, shipping it fast, and keeping you in the loop the whole way. We are built for high-volume, small-parcel direct-to-consumer brands, and we handle B2B, retail, and Amazon orders too, all under one roof and one relationship.
Family owned since 1986, we bring more than 35 years of fulfillment experience to your account, with 99.98+% order accuracy and same-day shipping on orders placed by 1 PM EST. Below are the order fulfillment services we offer. Explore each one, or reach out and we will help you map the right mix for your business.
ECOMMERCE FULFILLMENT
The core of what we do. We store your products, then pick, pack, and ship your online orders with 99.98+% accuracy and same-day turnaround on orders placed by 1 PM EST. Your Shopify, Walmart, and Amazon orders flow straight into our warehouse, so you can focus on growing the brand while we handle the boxes.
BATCH SHIPPING + SUBSCRIPTION FULFILLMENT
Sending the same package to many customers, or shipping recurring boxes on a schedule? We handle high-volume batch runs and subscription fulfillment so every send goes out on time, accurately, and without you lifting a finger. It is a simple way to keep your members happy cycle after cycle.
B2B FULFILLMENT
Shipping to retailers, wholesale accounts, or Amazon? We fulfill your B2B and retail orders right alongside your direct-to-consumer orders, so you can serve every channel from one partner. Your business customers get the same accuracy and care as your consumer shipments.
AMAZON PREP + FULFILLMENT
Selling on Amazon? We prep your inventory to Amazon’s requirements and get it into their network, and we fulfill your Amazon orders from our warehouse. As an approved Amazon shipping partner, we can also ship orders through Amazon, which works like UPS or FedEx with no Seller Fulfilled Prime requirement.
Hands-Free Integrations With Your Store
Your orders should reach us the moment they are placed, without spreadsheets or manual uploads. Our hands-free API integrations connect directly with Shopify, Walmart, Amazon, and hundreds of other platforms, dropping every order straight into our warehouse management system. From there we automatically rate shops across USPS, FedEx, DHL, and Amazon to put each order on the fastest, most affordable service. You get real-time visibility into orders and inventory the whole time.
Why Brands Choose PSI for Order Fulfillment
- Family owned since 1986, with more than 35 years in fulfillment and over 100 years of combined team experience..
- 99.97% order accuracy, with second-person verification on every order.
- Same-day shipping on orders placed by 1 PM EST.
- Hands-free integrations with Shopify, Walmart, Amazon, and hundreds of other platforms.
- Automated rate shopping across USPS, FedEx, DHL, and Amazon to keep your shipping costs down.
- An approved Amazon shipping partner, shipping roughly 40% of our packages through Amazon, with no Seller Fulfilled Prime requirement.
- A 60,000 square foot warehouse near a major shipping hub, plus a nationwide, bi-coastal partner network under one relationship.
- Simple, transparent pricing with no nickel-and-diming, and owner-level response when you need a fast decision.
NEXT STEPS
Ready for more? Let us show you exactly what your order fulfillment could look like with PSI.
Order fulfillment services FAQs
What is order fulfillment?
Order fulfillment is the full process of receiving, storing, picking, packing, and shipping your customers’ orders. At PSI it also includes managing your inventory, handling returns, and giving you real-time visibility into every order from the moment it is placed to the moment it is delivered.
What types of orders can PSI fulfill?
We fulfill ecommerce and direct-to-consumer orders, subscription and batch shipments, B2B and retail orders, and Amazon orders. We work best when D2C is the core of your business, but we are happy to handle your other channels alongside it.
How fast do you ship orders?
Orders placed by 1 PM EST ship the same day. Every order is double-checked with secondperson verification before it leaves our warehouse, which is how we hit 99.97% order accuracy.
Which platforms do you integrate with?
Our hands-free API integrations connect with Shopify, Walmart, Amazon, and hundreds of other platforms, so your orders flow straight into our warehouse management system with no manual work on your end.
Is there a minimum order volume?
We are built for high-volume, small-parcel brands shipping around 500 or more orders a month, though we stay flexible for the right partner. The best way to find out if we are a fit is a quick conversation about your business.
Where are you located, and where do you ship?
Our main warehouse is in the Atlanta area (Norcross, GA), a 60,000 square foot facility near a major shipping hub. Through our nationwide, bi-coastal partner network, managed under one relationship, we ship across the United States and internationally.